Shipping Policy
Shipping Policy
Thank you for shopping at UniversKSA.com! We are committed to delivering your orders promptly and efficiently. Please read our shipping policy carefully to understand how we process and deliver your purchases.
1. Shipping Locations
We currently offer shipping to customers in:
- Saudi Arabia (KSA)
- United Arab Emirates (UAE)
2. Shipping Timeframes
Orders are typically processed within 24-48 hours after confirmation. Once shipped, delivery times are as follows:
- Standard Delivery: 2 to 5 business days
Please note that delivery times may vary depending on your location and external factors such as holidays or unforeseen delays.
3. Shipping Charges
Shipping costs will be calculated at checkout based on your location and the weight of the items. Any promotional free shipping offers will be clearly stated on the website.
4. Order Tracking
After your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.
5. Delivery Issues
If you experience any issues with your delivery, such as delays or damaged items, please contact us immediately at:
- Email: universksa@gmail.com
- Phone: +966 538 426 213
We will work diligently to resolve any concerns.
6. Address Accuracy
Please ensure that your shipping address is accurate at checkout. UniversKSA.com is not responsible for delays or losses caused by incorrect or incomplete address details.
7. Undeliverable Packages
In cases where packages are returned to us due to an incorrect address, failed delivery attempts, or unclaimed parcels, we will contact you to arrange reshipping. Additional shipping charges may apply.
8. Shipping Restrictions
We do not ship to P.O. Boxes or restricted areas. Additionally, certain items may be subject to shipping restrictions based on local laws and regulations.
9. Contact Us
If you have any questions or concerns about our shipping policy, feel free to contact us:
- Email: universksa@gmail.com
- Phone: +966 538 426 213
- Address: Riyadh, Saudi Arabia